Terrible After Sales / Event Service

I cannot fault L'aquila on their performance for hosting events and weddings. This went flawlessly bar one or 2 minor hiccups that were dealt with efficiently.<br> <br> BUT, their accounts and after sales service is appalling. We have waited 4 months for a statement of account which has now been sent through and is incorrect. We had to hound them to get this statement as no-one every calls you back or responds to emails. Of course now 4 months on no-one remembers the bits and pieces, no bar tab slips have been produced to show what was consumed.<br> <br> We had a fantastic wedding but this leaves a very sour taste in ones mouth. I hope that no other newly weds get caught in this same scenario. All candy floss and lollipops until you ask for your refund or even a statement. I am still waiting...