Correction to my previous installment.

Since my previous installment, months ago, I received yesterday a phone call from Martin, the owner of Laptop at cost. Very pleasant on the phone and asking me why did I complain. I gave him my story and he explained to me that he changed software supplier in the beginning of the year and had problems with it. Martin offered to pay back the investment I did on the purchase of the CorelDraw which he did within an hour. I do appreciate the honesty and the service. I just still have a problem with my MSoffice 2018 where the key was a developer key (as per Microsoft help center) and was de-activated soon after. That key was also bought through Laptop at cost (18 Jan 2019) and hasn't been sorted yet. I must highlight that the service and support from Martin has always been impeccable.