Laptop Land Service Bytes

I had my laptop's screen repaired at Laptop land this week. After ordering/receiving the incorrect screen twice, instead of an apology when I could eventually collect my laptop, all I received was a bad attitude from ONE of the receptionists. The one receptionist was nothing but pleasant and I really wish that my experience of Laptop Land could have been based solely on my encounter with her. <br> <br> This bad attitude from the one receptionist was brought about because I had misunderstood the quote. Instead of explaining the miscommunication to me in a mature manner the receptionist decided to berate my father who was originally given the quote. In her own words \Unless your father doesn't have a b... (stopped herself from saying brain-yet continued with)... a mathematical brain... it should have made sense."Seeing as I was a customer and not her twelve year old child"