REFUSING MY REFUND & NO CORRESPONDENCE FROM LAPTOP DEPOT

My experience with Laptop depot has been the WORST.

I Paid for a laptop in November 2020, it was the beginning of February and I still didn't receive the product or correspondence from laptop depot.

When they were unable to provide the product, I requested a refund in the second week of February, eversince I have been emailed and whatsapping for my refund, the one CSA agent keeps saying "its being processed" and its been over 30 days!

I've requested the owners details and contact number, they claim that they cannot divulge that information.

I've literally emailed atleast 30 emails requesting some feedback and an urgent refund, no one has the decency to respond to advise further.

During such unprecedented times, this is the service from laptop depot!!!! I urge consumers to avoid this ********** company!!!!

I am opting the legal route and I have laid a complaint with the Ombudsman, laptop depot violates the CPA and basic consumer rights!!!

I wish I never dealt with such a pathetic "company" - pay abit more but Deal with reputable companies, this company is the worst to do business with.