A1 AUTO LAPPIES LIE AND IGNORE CLIENT

The dealership **** by saying they took the vehicle to Mercedes for a check. In fact had the audacity to say that Mercedes found no fault with the vehicle. In fact if we did not insist to take it for its last service before it expired we would not have known that the dealership **** about this and we would have missed the last service under the maintenance plan. R65 000 worth parts replaced and service costs. Furthermore Mercedes indicated that the tyres on the vehicle is not roadworthy and need to be replaced.<br> <br> This was taken up with the manager. Then we were send second hand tyres for a Porsche. Mercedes and Tiger wheel confirmed that the tyres were too narrow and will cause damage to the vehicle and thus should not be put on the Mercedes.<br> The tyres were given back to the dealer, and we are still awaiting the correct tyres.<br> I have conveyed this to MFC who insisted that I must sign a document to accept delivery even though they were aware that I was unhappy with the service and still awaiting tyres. They said they will convey the message to the manager which has for more than a month just ignored us. The dealership deliberately **** and is still ignoring us.