Complaint resolved

I initially posted a complaint about poor customer service received from Lansdowne Boards over an incorrectly cut counter top. In my initial post I singled out a salesperson named Edries for the telephone conversation where it was made to seem like the wrongly cut board was my fault. This was not Edries but another sales person. My apologies to Edries for the mistake on my part. Edries however called me the day after my complaint and came out to my house, Viewed the incorrectly cut board. Replaced it with a brand new board and apologised for the poor service experienced by me with one of their other consultants.<br> <br> Great follow up and attitude by Edries and Lansdowne Boards at the end.<br> Satisfied Customer