1 reviews | Active since Jun 2011
No ***
LanPack have been around a long time. However, almost ALL of their Customer Service links are addressed to ***. Applying for Wholesale account, facebook, IG, website, contact us...etc. I tried twice in the past week or so to apply for wholesale pricing, but received no reply., so I phoned this morning. "Nah, the lady using that address has left". I question that it was a Company address, so surely there is someone else who can operate it? Nah....you must jus' email ***. Like I've got nothing to do but to duplicate my jobs, because they are too lazy to change their seemingly main contact address. I was assured that the email address DOES work...just that no-one looks at it! I drew a comparison with me giving her my cellphone number, assuring her that it DOES work, but I just never bother to answer it. Reply from staffer "Hmmmmmmm". She said that they WILL fix the email as given on the links "SOME TIME". They must be doing really really well, if they can be so cavalier in their attitude toward Customer Service.
