Worse Serivice recieved

Lannie Motors & Bona Auto Land Towing Services. Having to endure 2 hours waiting for the towing company to come at my secure at night was actual the least I suffered on 09 March 2019. First and foremost, Bona Auto Land Towing Services has to be the worst VW assist partner ever because of the following: They took more than 2 hours to drive to a 50km scene (In one of the most dangerous forest ). After they towed my car, they following staff that was left in my car is nowhere to be found:  Guess pair of glasses.  2 colognes (Ferrari and English Blazer).  1 wrist watch brown in colour.  R500 naira that was inside my other wallet (this always stays in my car with other foreign notes that I keep). I called the manager and the driver several times and to date I do not have my things. Their driver instead threatens me and accuse me of being drunk (These are strong allegations that are not true)!! Finally, VW Lannie Motors in Tzaneen has to be the first VW branch to have offered me a bad service because of the following:  Their task service agent was awful and had zero customer service s****s.  They disconnected my tracker and my car tracker has been off since then till today.  I informed them about the lost possessions and they said they cannot do anything about it.  I am still waiting for the Managers response today.

The whole situation happened when I was in a desperate and hurtful state (I had to attend the funeral at home which is more than 1000k from Polokwane). I have been extremely busy since then hence I am only voicing my disappointment now.