Unprofessional service, bad attitude

Last week I enquired re accommodation in Langebaan at Langebaan Holiday Homes. They informed me that there is accommodation available and requested that I send an email to enquire which properties are available and the cost. Mari emailed me. I chose a property and obviously agreed to the price quoted. i requested a booking confirmation so that I could finalise the payment.<br> <br> On receipt of the booking confirmation, I noticed that the quoted amount was now R1000 more than the quotation. i have called quite a few times and could not get a hold of anyone during this time. I was told to liaise via email. <br> <br> I am now told that the amount cant be changed and I have to pay the higher amount as per the booking confirmation. I find this unacceptable. I would have accepted that Mari made a mistake, if they called me before they sent the booking confirmation to explain their error. I am now just expected to understand!<br> <br> This is one company with unprofessional service, a BAD attitude and the worst of communication.<br> <br> <br> <br>