ITS 25 DAYS AND WE STILL HAVE NOT RECIEVED OUR DEPOSIT AND THEY CAN'T EVEN EXPLAIN WHY THEY ARE NOT GIVING US OUR MONEY

We moved out on 30 Dec 2017 and we gave them a full 30 days notice. When we moved in there were certain things that were already broken, and we told them exactly what was broken. 1. Broken and loose tiles in the lounge 2. Broken tiles in the kitchen 3. Broken window in the lounge 4. Broken window fastener in the lounge 5. A bit of mold in the ceiling of the bathroom 6. A bit of mold/ discoloration on the window sill in the bedroom

P.S Only the broken window in the lounge and the the the broken tiles in the kitchen were fixed during the 13 months we stayed there. And this was part of the reason we moved out.

Upon moving out the inspection was done after about a week by Claudio, he told us that he can see that the damage that was there was either, A. there because of wear and tear or B.

There prior to moving in. We expected to receive our deposit within 7 days because we didn't break anything and according to the law our deposit had to be paid within 7 days if anything is broken and 14 if there are any damages made by us, but the landlord had to send us invoices and quotes stating the costs for these so called damaged to be repaired and we had to sign saying that we agree within 14 days before they can make any deductions from the deposit and pay us the balance within 14 days.

Needless to say this did not happen. Dealing with Desiree from Executive homes/ Landstar property and Marisa Venter from Landstar properties has been a complete nightmare!! I kept sending them emails asking them to send me the list of the damages that they "CLAIM" we are liable for, but they've ignored me. EVENTUALLY Marisa responded to my fiancee saying "I will be sending contractors for quotations on certain repairs to be done. I will advise once we have the quotation." CONTRACTORS FOR WHAT SINCE WE BROKE NOTHING?? She can't answer me, it has now been 25 days!!!!! WE HAVE NOT EVEN RECEIVED THE FIRST REPORT FROM CLAUDIO AND They still can't tell us what apparent damages we are liable for.. I see another post that they treat us like dogs when it comes to asking for your deposit back. THIS IS SO TRUE, WORSE THAN DOGS. PLEASE PEOPLE DONT EVER RENT FROM LANDSTAR PROPERTIES OR EXECUTIVE HOMES!!!