Empty promises from Landstar property solutions after not paying utilities

So our Electricity was disconnected by City Power on Tuesday night (8 Feb 2022). We discovered after this that there was a substantial amount owing to Joburg city power... Since then Landstar properties representative has on numerous occasions promised me that the bill has been paid up to date and power will be restored within a few hours... It's now Friday morning and we still have no power. Yet the promises keep coming. Really poor customer service and a great way to put people of using your company as a rental agent! Well done!