Unacceptable Billing Practices & Terrible Customer Service

I deeply regret purchasing my first property through Landsdowne Property Management due to their ongoing accounting incompetence and lack of accountability. For six months, I did not receive levy invoices due to their mistake. When I finally received them, I paid in full—yet now they are attempting to charge me interest on their own error.

I initially accepted their explanation that they had the wrong email address, even though I was still receiving generic emails. Despite multiple follow-ups, my account has not been corrected, and my emails are now being ignored.

This experience has been frustrating, stressful, and completely unacceptable. I have since escalated the dispute to the ombudsman. The way this company conducts business is shocking, and their lack of customer care is disgraceful. I strongly advise anyone considering dealing with them to think twice.