Stay AWAY from Landsdown Property Group!!!

Absolutely WORST agency EVER!! Steer clear, far and wide!! This is both from the point of view as an owner using them to manage their property on their behalf, as well as a tenant renting a property via them.

They take the owners' money but do not actually manage the property effectively - resulting in issues that could have been prevented, and stopped the need for further expenses incurred on the owners' part.

They don't send invoices / statements, and even when you ask for billing and they don't yet have it, which they acknowledge, once they get it, and they send it to you, after only sending it to you once, that very next day they have the audacity to charge you arrears on something you asked for, they didn't have, and they literally sent you for the first time the day before you said you'd make the payment - this has happened TWICE now!!

They also have the nerve to charge tenants a ridiculous renewal fee when tenants' and owners' agree and decide to renew or extend the contract term - I've never in 20 years of renting experienced this with any other agency - never!!

Lastly, they're extremely unprofessional. When you contact them to resolve an issue, their team neglects to stop and listen to you, but instead have the nerve to talk right over you, and to continue doing so, even though you're telling them that this is what they're doing - ending in you having to completely lose it with them in order for you to get anywhere with them.

On a side note - their contracts are not in line with the Consumer Protection act as far as rental terms go - and they will fight you tooth & nail that it is, but IT'S NOT - and believe me, you will be well within your right to challenge this company and take them to the rental tribunal should you ever find yourself in a predicament with them!!