Lack of Urgency, Initiative or Intent to Assist

It's been far from fun dealing with Landsdowne and our ongoing issues. We experienced damage and maintenance issues starting all the way back in April 2022 (4 months after moving into a newly built unit) and despite numerous repair attempts over the 2+ years, problems persist and the lack of care/attention means that we have been dragging this down the road all this time. I caution anyone looking to have property managed by them as despite the estate having insurance we are still fighting for a resolution to date in November 2024.

I have had to keep extensive documentation and evidence of all these issues and I have to be the one to follow up or ask for feedback/updates to them.

I can not and would not recommend Landsdowne to anyone purely based on management's inability to resolve ongoing problems or provide any sort of assistance to the property owner. Furthermore, I have spent countless hours dealing with various teams and to date am still waiting for feedback requested weeks back on a synopsis of work carried out to the unit/evidence of said work that was completed along with an ongoing expenses that I have forked out to have these issues attended to!