Be warned!! they refuse to be terminated!! Poor and ugly customer service

The services provided by Lansdowne as the managing agent at the 50 On Lever complex very poor. The level of service we have experienced has been nothing short of abysmal, which has ultimately led to the termination of their contract by the running trustees due to their consistent failure to meet our expectations.

They are refusing to cooperate and Facilitate a smooth transition and handover to the newly appointed agency.

It is evident to me and many other owners that Lansdowne's primary focus is on collecting levies, while customer service is sorely neglected. We have felt left in the dark, ignored, and undervalued as clients. They have shown little regard for our concerns, preferences, and the overall well-being of the community.

I am compelled to warn others who may consider your services that Lansdowne's priorities are misaligned. You appear to be driven solely by financial gains, with a blatant disregard for the fundamental principles of effective customer service and communication.

In light of the above, I implore Lansdowne Management Services to reevaluate its approach and priorities. Our complex deserves a managing agent who is dedicated to not only collecting levies but also ensuring the well-being and satisfaction of its residents. We need them gone.

If anyone is in media, please help us cover this piece to story to expose them. feel free to contact me for interviews and help us spread awareness