Landrover Non Responsive

November 2018 was when I did an upgrade on my Samsung S9. Ever since then, my phone has not been connecting to my bluetooth in my Discovery Sport. I even purchased an S10e but had the same issues. It connects and within a minute disconnects and this just continues, so you cannot make a call and cannot connect music. After 4 months of thinking it was a phone issue, I took my car in to Landrover. Since April I have been backwards and forwards to Landrover Waterford trying various things mainly involving software upgrades on my car. My husband has the same issue in my car and he has the Samsung S10. My phone will stay connected to the Discovery HSE and the Jaguar E pace (Landrover did kindly give me a loan car whilst trying to solve the problem) with no issues. In June I got in touch with Landrover SA and they could not come up with a solution and I got the impression they just wanted me to disappear as their response time to my emails was poor and I couldn't get higher up in the ranks. In July I met with the dealer principal of Waterford and other people in the service department to reiterate my frustration face to face. Promises were made and here I now sit in the middle of October still with no answer. The last email I sent to both Landrover Waterford and Landrover SA with a possible solution of getting an external bluetooth fitted was ignored by both parties and and subsequent to that, I was the one who had to constantly check what was happening. Weeks would go by without any correspondence. Apparently they are in contact with Landrover UK for a solution. I have yet to have anything suggesting this is true. I just find it VERY hard to believe that in this day and age, nobody can fix this problem that has been going on for a year and sitting with Landrover for over 6 months. Landrover is not some fly by night company! I nearly had a bumper bashing recently whilst answering a call directly off my phone and to be honest don't feel safe sitting in traffic with a cable in my ear, as the smash and grabbers then know I have a phone that they can get to. I am just so disillusioned, and it's sad because between my husband and I, this is our 3rd out of 4 Landrovers.