You have no right to hand over.

Last year I contacted your accounts to ask for a statement to be me sent to me, it was NEVER SENT until January 2016. I sent an email dated 12/2/2016, AND I QUOTE <br> <br> \I received a statement from you this morning as per above ACC no. <br> Although it's a small amount of R 339.10, for me it's a huge amount as I get paid by the hour. <br> I have added this to my budget, however, there is a possibility that I may have to pay this off at R 100 / month. <br> I ask for a little leniency and patience PLEASE, its not nice having to ask this, I am rather humble at this point. <br> Please confirm receipt of email and PTP.<br> <br> It was read on the 13/2/2016. <br> THIS MORNING YOU HAVE THE AUDACITY TO TELL ME I AM BEING HANDED OVER. <br> AS per the CPA, CONTACT WAS MADE, a PTP was offered YET YOU chose not to reply. <br> HOW DARE YOU!!! "