Worst Service!!

In July 2020, I went for a covid test and was compelled to pay R850 before the test could be completed. The test was conducted in the parking lot, but I was unable to obtain a proof of payment because the machine had run out of paper. When they returned to the office, the nurse promised to take care of it. A few months later, I received a call from Lancet regarding an outstanding balance. I tried to explain what had happened, even going so far as to supply them with documentation of transaction from my bank. Six months later, the account was handed over to their solicitors, and I explained the same incident and supp**** proof, they promised to sort it out with lancet, and then they vanished.

A year later, I'm still getting statements from lancet regarding outstanding balance!