Weak Accounts Department

Receive email from Lancet to pay invoice of R2k plus on the 15th September 2026. Couldn't open invoice with our id's numbers. Phone accounts department. Turns out that it belongs to somebody else. I ask them to look at my invoice that I paid on 8th September 2026 via Snapscan. Lancet have not receive my payment of a week ago & also have not receive my email sending proof of.payment. Resend email again. Still not receive it yet. I give up on this company as their accounts department is extremely weak in acknowledging payments made via Snapscan. On their invoices there is a snapscan option which I always use to pay. Time now to move on & go to Pathcare that acknowledges payments within 24 hours. I'll advise my doctor not to send me to Lancet for bloodtest.