KJ
Keresh J

1 reviews | Active since May 2014

18 Jun 2024, 18:25

Useless people

Billed for a blood test without consent. Nevertheless I paid for the blood test in monthly installment using their ptp arrangement system provided by the call Centre agent. I paid everything as per the arrangement. 6 months later they send a new account showing I owe? How the f*** if I paid everything as per your ptp and portal? Guess what I don't have the financials to pay this **** because of your *********** staff members that cannot do their jobs. Start by allocation of payments based on your portal system and review the payments. Everything is in order then remove the last 6 months charges that wasn't suppose to be there and you will see how useless you guys are.

0
Replies (5)
Lancet
Lancet's reply21 Jun 2024, 14:25
Official
Good Day Keresh 

Thank you for bringing this to our attention. We have logged a request to our accounts department to investigate and address reference -  ***.

Regards
Lancet Laboratories
KJ
Keresh J's update03 Jul 2024, 16:09
Reviewer Update
Lies. Till date no one has contacted me or bothered trying to contact me
KJ
Keresh J's update11 Jul 2024, 10:13
Reviewer Update
11 July 2024. Still no formal communication or update from service provider
KJ
Keresh J's update17 Jul 2024, 16:48
Reviewer Update
17 July 2024, No call, No Sms, no email. Not even a customer enquiry email to me. Still waiting.
KJ
Keresh J's update27 Aug 2024, 16:29
Reviewer Update
27th August 2024. Till date I have not received any form of written nor phone call from this company. Can someone please finalize the documents and submit a statement for me to pay what ever is outstanding and be done with your ridiculous firm.