MP
Marli P

1 reviews | Active since Dec 2011

13 Jan 2021, 10:01

USELESS LANCET APP & SLOW RESPONSE

Did our COVID test on 12 Jan 2020 before 9am at Lancet at Nelspruit Mediclinic parking area. My dad only did his test at Ampath around 10am and got his results on the 13 Jan 2020 at 07:00. The Ampath website also showed his results. My daughter and myself downloaded Lancet App, now at 09:57 on the 13 Jan no results. Phoned my GP, no results. I tested last year July with Vermaak and Partners and got it early the next morning when I only tested at around 10:00. Why must we waste our data to download the Lancet App! Notice to other users, rather use Ampath, Pathcare or Togalab.

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Replies (1)
Lancet
Lancet's reply14 Jan 2021, 16:06
Official
Good day. Thank you for bringing this to our attention. We have escalated this matter. Your reference number is: ***