TM
Thomas M
1 reviews | Active since Aug 2010
18 Dec 2019, 09:03
Useless lancet
I went for blood tests and got my results. Lancet Akasia used wrong ICD10 codes to make the claim and it came back rejected. The account is handed over and I am still getting letters and invoices from lancet. I gave them correct ICD10 codes and the letter from the medical aid but all this is just a joke to them as nothing is changing. This company is just reaping people off and calling then is just a waste of time as there are no answers. I have sent countless responds and letters but still no way through.
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Lancet's replyOfficial
27 Dec 2019, 15:59Good day Thomas.
We acknowledge receipt of your query. We have escalated the complaint to our billing department to resolve.
Lancet Laboratories Team.
Thank you
We acknowledge receipt of your query. We have escalated the complaint to our billing department to resolve.
Lancet Laboratories Team.
Thank you
Best regards,
Lancet's reply27 Dec 2019, 15:59
Official
Good day Thomas.
We acknowledge receipt of your query. We have escalated the complaint to our billing department to resolve.
Lancet Laboratories Team.
Thank you
We acknowledge receipt of your query. We have escalated the complaint to our billing department to resolve.
Lancet Laboratories Team.
Thank you
Best regards,