CJ
Charmian J

1 reviews | Active since Sept 2013

24 Feb 2016, 07:47

Unsatisfactory Service

Since March 2015 we have been trying to solve our account(s) with Lancet/Mauff&Partners via numerous phone calls and e-mails, their accounts department and call centre is totally ***********. <br> Please do not send us demanding letters and sms's if your admin and information is incorrect. I cannot believe that it is necessary for us as clients to lodge complaints on HelloPeter to get any feedback, PLEASE allocate the correct payments to the correct accounts, before you ITC and send demanding letters from Strauss Recovery Solutions, this is totally unnecessary.<br>

0
Replies (1)
Lancet
Lancet's reply24 Feb 2016, 08:29
Official
Hello charmian07,

We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly.

Regards SR