HM
Hazel M
1 reviews | Active since Dec 2024
21 May 2025, 08:55
Unprofessionalism at lancet rosebank
Disappointed with lancet rosebank,I was billed last year to pay a certain amount for particular tests of which I did and spoke to one of the person in charge there ,im being harassed every day of the tests they ddnt even finish and they ddnt do any suspectibility tests but they harass me to say I owe them while I paid cash ,don't understand why they are so unprofessional and demand money from me coz of the problem they created and the tests that they ddnt finish
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Replies (3)
Lancet's replyOfficial
22 May 2025, 08:52Good Day Hazel
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is ***.
Regards,
Lancet Laboratories.
Lancet's reply22 May 2025, 08:52
Official
Good Day Hazel
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the accounts department to investigate and address. Your reference number is ***.
Regards,
Lancet Laboratories.
HM
Hazel M's updateReviewer Update
22 May 2025, 10:23Thank you for the quick response and professionalism from Melanie Bipang;she expressed understanding and offered a positive step forward...,im glad it has been solved amicably ,thank you lancet .
HM
Hazel M's update22 May 2025, 10:23
Reviewer Update
Thank you for the quick response and professionalism from Melanie Bipang;she expressed understanding and offered a positive step forward...,im glad it has been solved amicably ,thank you lancet .
Lancet's replyOfficial
22 May 2025, 12:37It is a pleasure.
Lancet's reply22 May 2025, 12:37
Official
It is a pleasure.