UNPLEASANT SERVICES

Hi. I am very disappointed in the service i have with Lancet. I have been sending numerous e-mails up and down for which it has been requested to change the ICD 10 Code since all this correspondence i still find that the medical complains that the incorrect code were used during the submissions. I have personally now printed out the account again, highlight the information to be corrected and send back. This morning i found an sms saying that i have been listed and ICTB will be collecting a 160 rand. Please do not insult me. If the consultants of which is hired is unable to perform their jobs properly please advise so i will re-direct my tests to Ampath even though the more pricey i will rather pay for a better service , quality than quantity. Please note that i would really like this to be sorted as soon as possible. I am working very closely with one of Medshield's advisors and she surprised for the fact that we still struggling with this.