KM
Khomotjo M
1 reviews | Active since Oct 2024
22 Oct 2024, 19:30
Unhappy Client
No assistance on account what so ever, instead they send you back to the medical aid. Very disappointed
Helpful (0)
Replies (3)0
Replies (3)
Lancet's replyOfficial
23 Oct 2024, 13:00Good Day K****tjo
We are so sorry to hear about your negative experience. Please note we have generated a customer complaint task and escalated your query to the accounts team to investigate and address ***.
Regards
Lancet Laboratories
We are so sorry to hear about your negative experience. Please note we have generated a customer complaint task and escalated your query to the accounts team to investigate and address ***.
Regards
Lancet Laboratories
Lancet's reply23 Oct 2024, 13:00
Official
Good Day K****tjo
We are so sorry to hear about your negative experience. Please note we have generated a customer complaint task and escalated your query to the accounts team to investigate and address ***.
Regards
Lancet Laboratories
We are so sorry to hear about your negative experience. Please note we have generated a customer complaint task and escalated your query to the accounts team to investigate and address ***.
Regards
Lancet Laboratories
KM
Khomotjo M's updateReviewer Update
24 Oct 2024, 11:46Thank you for the resolution. Melanie resolved it with grace.
KM
Khomotjo M's update24 Oct 2024, 11:46
Reviewer Update
Thank you for the resolution. Melanie resolved it with grace.
Lancet's replyOfficial
25 Oct 2024, 12:01Noted. Thank you
Lancet's reply25 Oct 2024, 12:01
Official
Noted. Thank you