JA
Johann A

1 reviews | Active since Oct 2017

13 Apr 2023, 17:43

Turned Away for Covid Test

Following a doctor’s visit this afternoon at 4pm, I was referred to Lancet for a suspected Covid test. I have been getting worse medically and this was serious.

I arrived at your offices in Eugene Marais at 16:54 and was turned away as the office was going to close at 5PM.

This is completely ridiculous as you are supposed to help people until 5PM.

So as a result of the ill discipline being enforced by Lancet employees at Eugene Marais, we now have to wait anxiously for another opportunity to get the test done in the morning. It was very interesting that one employee ran after me and referred me to Ampath, as they might help me before 5PM.

0
Replies (1)
Lancet
Lancet's reply17 Apr 2023, 14:24
Official
Good day, thank you for bringing this to our attention, we have escalated the matter. Your reference number is: 2 6 2 5 4 0 6 . Regards, Lancet Laboratories.