RC
Riaan C

1 reviews | Active since Apr 2012

24 May 2016, 09:15

Totally ***********

<p>I reveived a lawyers letter but no bill. I asked where acc was sent to, my e mail address was totallly wrong but correct on the form I completed. Then they send an invoice with a different amount, trying for the last 2 weeks to get someone with ***** to answer me but no luck. Have sent numerous mails as well. I actually sent the same mail 80 times & got a response that a manager will contact me, thats also a week ago.</p> <p>Shame on you, pathetic.</p>

0
Replies (2)
Lancet
Lancet's reply24 May 2016, 15:06
Official

We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly.

Regards,

SR

Best regards,

Lancet
Lancet's reply26 May 2016, 14:52
Official

We have responded to you a few times. Here is the reason why you are not receiving:

Delivery is delayed to these recipients or groups:

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Subject: RE: FW: Complaint !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

This message hasn't been delivered yet. Delivery will continue to be attempted.

Diagnostic information for administrators:

Generating server: jnb-dmz-mx2.lancet.co.za

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Best regards,