TJ
Tanusta J
1 reviews | Active since Sept 2012
26 Sept 2025, 10:00
******* to double claim!
Lancet double claimed from me which is ******* . They sent me invoice sayin outstanding amt which I paid then they also claimed same amt from my medical aid . They have tried to do this once before but I said I will report them as its ******* and matter was sorted now no response to my emails Refund my money ! Im also waiting a month just for 1 receipt as we doing our taxes but they cant even do that . Your used to give good service but not anymore yourl gone downhill
Helpful (0)
Replies (8)0
Replies (8)
Lancet's replyOfficial
26 Sept 2025, 15:30Good Day T****ta
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the relevant department to investigate and address. Your reference number is *** .
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the relevant department to investigate and address. Your reference number is *** .
Lancet's reply26 Sept 2025, 15:30
Official
Good Day T****ta
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the relevant department to investigate and address. Your reference number is *** .
We’re sorry for the inconvenience caused and appreciate you bringing this to our attention. Kindly note that we have escalated your query to the relevant department to investigate and address. Your reference number is *** .
TJ
Tanusta J's updateReviewer Update
28 Sept 2025, 10:25How can yourl investigate if yourl dont have details? If yourl dont refund me I am going to report this to the medical aid and my doctor
TJ
Tanusta J's update28 Sept 2025, 10:25
Reviewer Update
How can yourl investigate if yourl dont have details? If yourl dont refund me I am going to report this to the medical aid and my doctor
Lancet's replyOfficial
29 Sept 2025, 08:13Please note you will be contacted and assisted.
Lancet's reply29 Sept 2025, 08:13
Official
Please note you will be contacted and assisted.
TJ
Tanusta J's updateReviewer Update
30 Sept 2025, 13:29Please note invoice was sent today but no mention of refunding me for your double claim
TJ
Tanusta J's update30 Sept 2025, 13:29
Reviewer Update
Please note invoice was sent today but no mention of refunding me for your double claim
TJ
Tanusta J's updateReviewer Update
30 Sept 2025, 14:07The invoice received is incorrect its for 2014 not last years . This proves the decline of service from Lancet . Let everyone see this and know how yourl double claimed from me and cant follow simple instructions such as give me a receipt for last year for tax
TJ
Tanusta J's update30 Sept 2025, 14:07
Reviewer Update
The invoice received is incorrect its for 2014 not last years . This proves the decline of service from Lancet . Let everyone see this and know how yourl double claimed from me and cant follow simple instructions such as give me a receipt for last year for tax
TJ
Tanusta J's updateReviewer Update
30 Sept 2025, 14:16Receipt that Ive been asking for over a month now is for 2nd April 2024 the amt of R791.50 ref no Y***2 I even included the details in all emails how can yourl send me an invoice for 2013 and 2014
TJ
Tanusta J's update30 Sept 2025, 14:16
Reviewer Update
Receipt that Ive been asking for over a month now is for 2nd April 2024 the amt of R791.50 ref no Y***2 I even included the details in all emails how can yourl send me an invoice for 2013 and 2014
TJ
Tanusta J's updateReviewer Update
02 Oct 2025, 14:51This is an update as I cant seem to edit post . I received very good service from Melanie Bitang who has since helped me with my issue and sent my receipt immediately . She will also contact me next week regarding the other . She was very understanding and polite and we appreciate her help . Thanku Melanie .
TJ
Tanusta J's update02 Oct 2025, 14:51
Reviewer Update
This is an update as I cant seem to edit post . I received very good service from Melanie Bitang who has since helped me with my issue and sent my receipt immediately . She will also contact me next week regarding the other . She was very understanding and polite and we appreciate her help . Thanku Melanie .
Lancet's replyOfficial
07 Oct 2025, 12:05 Good Day Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re committed to continually raising the bar in delivering diagnostic excellence. Regards, Lancet Laboratories.
Lancet's reply07 Oct 2025, 12:05
Official
Good Day Thank you so much for your wonderful review and for taking the time to share your experience with us. We’re committed to continually raising the bar in delivering diagnostic excellence. Regards, Lancet Laboratories.