SC
Stephen C

1 reviews | Active since Feb 2015

20 Feb 2015, 15:18

Threats of debt collection but no invoice sent

I continually reieve sms about outstanding amounts and on each occasion request an invoice. i have yet to recieve an invoice and everytime I phone with my name and ID they can't find the account.<br> <br> Lancet is very quick to hand you over to a debt collector but will not tell you what you owe them money for.<br> <br> I will now insist that my Doctor no longer use them for any lab tests based on the number of online and offline compaints I suggest that everyone else follow suit.

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Replies (1)
Lancet
Lancet's reply24 Feb 2015, 09:33
Official
Hello Stephen_11,

We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly. Regards SR