Threats from Lawyers

<p>I have contacted Lancet in January 2017 after receiving threatening sms that i have an outstanding balance. I called to make arrangements to pay it up but then i asked for a copy of my claims which date back to October 2015. Upon receiving my claims I realised that Lancet had all my claims under my son's dependant details (bear in mind my son was only born August 2016) hence my claims were not being paid by Medical Aid. I then made them aware of this and the admin/billing dept was to rectify this. which they did and I submitted to my Medical Aid. my claims were rejected again because Lancet had captured my son's test dates for September 2016 yet the tests were done in August 2016. Upon receiving the lab request forms I saw that the date on the form was for August 2016 but some bright spark captured it in September as a September claim. Which then made me liable because the Medical Aid was not paying for it due to incorrect details on the claims. I brought this to their attention again and it was to be rectified. I called into the call centre again and asked to speak to a superior and Meagan assisted me and assured me that she will contact relevant departments (this was in March), I then told her I will await her feedback on final amount that i am owing once all claims have been rectified and submitted to medical aid. and during all this up and down and period of silence i have been receiving threatening sms's from lawyers that my account has been handed over and i will be listed, i called Meagan and told her about this and asked her to please make the lawyers aware that they (Lancet) are handling this because of Lancet's discrepancies, well it seems that didnt happen as I just received an email from more attorneys about this account. </p> <p>This affects my credit scoring at ITC. And I have told Meagan this. Please can I just have clarity on whats happening as I am tired of the threats and silence from Lancet. </p> <p> </p>