MM
Moseketsi M

1 reviews | Active since Sept 2014

03 Jun 2015, 14:07

Threatened with ITC Listing

I took my son to Mornigside Clinic in Sandton on 11 Nov 2014 and after the doctor examined him, she recommended that he undertakes a scansonar plus the blood tests , to which I explained that I cannot afford both as my medical aid funds had run out. I then asked the doctor which of the 2 tests would she recommend and she said the scansonar, and I advised the lady from your laboratory that she should not process the blood tests for the same reasons stated above, and this was in the presence of the nurses and doctors. I have been receiving calls ever since from your company claiming that I owe R776.70 to which I have explained over and over again that the tests were done without my consent. Every time, I am told the matter will be escalated to management but all I get is more and more threats.<br> <br> I further sent an email to your company complaining on 17 March, to which I only received automated response and nothing more. I therefore wish to put in on record that I will not be paying this amount, if anything I will just pay for the needle and specimen bottle.<br>

0
Replies (1)
Lancet
Lancet's reply05 Jun 2015, 13:26
Official
Hello Moseketsi,

We apologise for the unsatisfactory service. Please allow us to investigate and a Manager will contact you shortly. Regards SR