CH
Chantell H

1 reviews | Active since Aug 2020

24 Dec 2020, 15:24

This place should be burnt to the ground.

I can not believe Lancet expect to be paid for the terrible service. I went for a covid test on Tuesday morning 22nd December at 9 am. We are now on Thursday 24 December 15:20 pm. Tomorrow is Christmas. I contacted Lancet to enquire whether I could spend Christmas with my family as I still hadn't received my results. They say 24-48 hours!!! That is not true!! We are now on 54 hours and counting! I am not able to have Christmas due to the lack of proffesionality from Lancet. I do not recommend! Really really unprofessional!

0
Replies (1)
Lancet
Lancet's reply15 Jan 2021, 09:35
Official
Good day. Thank you for bringing this to our attention. Kindly provide us with your ID and we will escalate this matter.