LB
Lisl B
1 reviews | Active since Nov 2011
26 Apr 2019, 13:26
Test not done.
There is a discrepancy for test done on my son. The statement from Lancet says pcr resp biofire and the statement from medical aid says rebuck skin window. The test are not the same thing. So submitted wrong. It was also not done.
Helpful (0)
Replies (7)0
Replies (7)
Lancet's replyOfficial
26 Apr 2019, 13:50Good day
Kindly share the reference number on the Lancet Laboratories statement with us so that we can investigate the matter.
Kindly share the reference number on the Lancet Laboratories statement with us so that we can investigate the matter.
Best regards,
Lancet's reply26 Apr 2019, 13:50
Official
Good day
Kindly share the reference number on the Lancet Laboratories statement with us so that we can investigate the matter.
Kindly share the reference number on the Lancet Laboratories statement with us so that we can investigate the matter.
Best regards,
LB
Lisl B's updateReviewer Update
29 Apr 2019, 12:28Reference F***0. PCR Resp Biofire, R2665.
LB
Lisl B's update29 Apr 2019, 12:28
Reviewer Update
Reference F***0. PCR Resp Biofire, R2665.
LB
Lisl B's updateReviewer Update
30 Apr 2019, 11:39The tariff code must be incorrect or the claim for the must be submitted in more detail-something is wrong here. The medical aid only pays R60 of R2600. Investigate this matter please.
LB
Lisl B's update30 Apr 2019, 11:39
Reviewer Update
The tariff code must be incorrect or the claim for the must be submitted in more detail-something is wrong here. The medical aid only pays R60 of R2600. Investigate this matter please.
Lancet's replyOfficial
30 Apr 2019, 12:47 Dear Lisl
Please note that I have escalated this to the accounts supervisors your reference number is ***
Regards
Lancet Team
Please note that I have escalated this to the accounts supervisors your reference number is ***
Regards
Lancet Team
Best regards,
Lancet's reply30 Apr 2019, 12:47
Official
Dear Lisl
Please note that I have escalated this to the accounts supervisors your reference number is ***
Regards
Lancet Team
Please note that I have escalated this to the accounts supervisors your reference number is ***
Regards
Lancet Team
Best regards,
LB
Lisl B's updateReviewer Update
13 May 2019, 09:28And nothing...
LB
Lisl B's update13 May 2019, 09:28
Reviewer Update
And nothing...
Lancet's replyOfficial
13 May 2019, 09:35Good Day,
Please note our accounts department are investigating this with your medical aid on your behalf. Once all follow up is complete we will provide you with feedback.
Regards
Lancet Team
Please note our accounts department are investigating this with your medical aid on your behalf. Once all follow up is complete we will provide you with feedback.
Regards
Lancet Team
Best regards,
Lancet's reply13 May 2019, 09:35
Official
Good Day,
Please note our accounts department are investigating this with your medical aid on your behalf. Once all follow up is complete we will provide you with feedback.
Regards
Lancet Team
Please note our accounts department are investigating this with your medical aid on your behalf. Once all follow up is complete we will provide you with feedback.
Regards
Lancet Team
Best regards,
LB
Lisl B's updateReviewer Update
13 May 2019, 14:04The medical aid has asked for a paper claim to be emailed to ***. I have phoned and asked. They said they will send the request to headoffice.
LB
Lisl B's update13 May 2019, 14:04
Reviewer Update
The medical aid has asked for a paper claim to be emailed to ***. I have phoned and asked. They said they will send the request to headoffice.