Terrible service from *********** people that work here

For months I have been receiving sms texts and calls regarding and outstanding amount of R245.10. However whenever I speak to your consultants that call me they cant tell me what it is for.

I most recently spoke to Lerato who dropped the call in my face when I questioned what the amount is for and requested that they need to take it up with the medical aid.

After doing some of my own investigation, I established that this charge should be covered by my medical aid, therefore you will need to follow up with the medical aid itself as I do not owe you or your company a single cent.

Please stop texting me and calling me. The next call I want is to say that the matter has been resolved with the medical aid.

Still as at today no one from your staff can tell me what this charge is far, it baffles me how *********** the staff at this company is. I even had my GP follow up to find out and still no response on what its for from Lancet.