HJ
Heidi J

1 reviews | Active since Feb 2018

24 Jun 2021, 15:27

Terrible App for patients.

Just tried your App, the reviews are shocking, and I thought it couldn’t be that bad, apparently using a different surname and the App can’t deal with that, and one can go no further. Surely, it works from your ID number? No one to contact to sort out.

0
Replies (1)
Lancet
Lancet's reply25 Jun 2021, 08:59
Official
Good day, thank you for bringing this to our attention, we have escalated the matter. Your reference number is: 2 5 0 3 3 3 9 . Regards, Lancet Laboratories.