AN
Anke N

1 reviews | Active since Dec 2021

20 Aug 2022, 12:24

Stop harassing the elderly because of your agent’s incompetence!

My grandmother in law has been harassed by the accounts department for over 6 months despite not have any amount outstanding to them. Their call centre agents are unable to read a statement or provide details of anyone else who can! Absolutely pathetic.

0
Replies (1)
Lancet
Lancet's reply29 Aug 2022, 13:25
Official
Good day, thank you for bringing this to our attention, we have escalated the matter. Your reference number is: 2 5 8 9 4 5 3 . Regards, Lancet Laboratories.