Still waiting for blood results after 5 days

Item: Lancet
Rating: 1
Author: vee P

I did bloods with Lancet on the 15th June 2024. It is now 5 days later and I sm still waiting for my results. This is cancer results so it is very urgent as I need to start my next round of treatment. Lancet has never been this delayed before. It is very disappointing. Health care is of utmost important but it seems like Lancet doesn't care. Disgusting

Helpful (0)

Replies (3)

Lancet's replyOfficial

21 Jun 2024, 14:36

Good Day Vee

Thank you for bringing this to our attention. We have escalated your request to our Client Services Team to investigate and assist reference ***.

Regards
Lancet Laboratories

Lancet's reply21 Jun 2024, 14:36

Official

Good Day Vee

Thank you for bringing this to our attention. We have escalated your request to our Client Services Team to investigate and assist reference ***.

Regards
Lancet Laboratories

vee P's updateReviewer Update

21 Jun 2024, 15:18

Today is 7 days later and i am still waiting for my results.. I am a cancer patient and need to continue with chemo but this can only be done after dr sees my results. It seems like you guys just don't care.. Sad

vee P's update21 Jun 2024, 15:18

Reviewer Update

Lancet's replyOfficial

21 Jun 2024, 15:41

Kindly note that you can access your all your results on your mobile app and I have emailed your results to you.

Regards
Lancet Laboratories

Lancet's reply21 Jun 2024, 15:41

Official

Kindly note that you can access your all your results on your mobile app and I have emailed your results to you.

Regards
Lancet Laboratories