NS
Natasha S

1 reviews | Active since Mar 2012

05 Jun 2023, 16:47

Stay away from Lancet - Rather use Ampath or anyone else !!! Accounts Mix UP

I have a statement with Doctors and service dates I have not been to for diagnostics that I have not done to the value of R4125 . I called the call center and spoke to two people who said they will escalate and sort the account . I have no email , no follow up via phone nothing from Lancet . I also explained my concern of the doctors that are using my profile to claim for a patient who is not myself and what are they going to do to rectify this . Just answer only can escalate . I would like a manager to get back to me so we can sort this problem out

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Replies (1)
Lancet
Lancet's reply20 Jun 2023, 08:46
Official
Good day, thank you for bringing this to our attention, we have escalated the matter. Your reference number is: 2 6 3 4 8 0 0 . Regards, Lancet Laboratories.