Staff that have no clue what is going on!!!!!

Well, once again I am furious with Lancet, you haven't even resolved my previous complaint and they mess up again. <br> <br> So I got a reference number form Lancet for a Rebleed because a completely *********** nurse took my blood the first time! I went to Arwyp and the admin girl told me that they only had to test for one virus because the other tests already came back at the results are there but she can't give it to me. So I only took blood for one virus.<br> <br> I phoned Lancet this morning and guess what????? The results was not available for the other test because it was never done.<br> <br> NOW I have to go back for the 4th time to go and take blood.<br> <br> Lancet, are you going to pay me for all the time I have to take off, are you going to pay for all the fuel I am spending driving up and down because your staff have no clue what they are doing????<br> <br> And are you going to pay my medical costs when I end up in hospital because I have been waiting for 2 weeks to get blood taken to find out what is wrong with me.<br> <br> I am uterly disgusted in the service I received from Lancet, you make me sick to my stomach that you treat sick people like this and play with somebody's health like this!