Slow service and not enough bleeding rooms

The air con never works and it is very hot in this Lancet facility. The service is very slow and they don't have enough staff on duty in the busy mornings, or enough bleeding rooms. I waited an hour this morning to have blood tests which is ludicrous. They need more rooms to take blood and better staff on duty in the early mornings when everyone goes for tests. This is not the first time this happened.