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CYNTHIA E

1 reviews | Active since Jan 2011

16 Aug 2021, 15:00

SHOCKING SERVICE LEVELS - LANCET LABORATORIES

After having a blood test done at Bedford Gardens Hospital by a LANCET LABORATORIES nurse on 4 August - I have now had the bruises on my right arm for almost 2 weeks! Clearly LL do NOT use adequately trained nurses as my arm is still severely bruised & painful!! Only able to contact LL via Facebook Messenger and told, it will take 3-7 days for some to contact me!!! As Lancet do not answer their telephones or respond to Facebook Messenger, this is my next level of complaint. Shocking service levels!!!

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Replies (1)
Lancet
Lancet's reply20 Aug 2021, 17:01
Official
Good day Cynthia, kindly note your complaint has been escalated to the relevant manger with task number: *** . Regards, Lancet Laboratories.