Shocking service

Had bloods done in Aug 2017. Bombarded with SMS's about owing amounts. Paid account end Aug. No invoice ever received, no statement. Sent email 13th Nov, reply 16th Nov and absolutely nothing thereafter. Qik to threaten action but they work in slow and reverse when client needs something. Will definitely be trying to convince any future med professional that using Lancet is more about making money than customer service which is non-existent. Typical disgusting Joburg service.