SHOCKING CUSTOMER SERVICE

Item: Lancet
Rating: 1
Author: derek K

I have given Lancet labs 15 requests to assist with the problem that their APP does NOT give me my blood results! I spoke to Thobile, the latest after talking to MANY other 'customer service' consultants, and I am STILL waiting for her to get back to me after promising to... no 30 days!!!!! Lancet dont need the business and have NO CLUE hiw to treat customers. I recommend Ampath to anyone battling with Lancets NO CARE ATTITUDE!

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Replies (1)

Lancet's replyOfficial

07 Nov 2017, 19:26

We have taken note of the matter you have raised. Please allow us to investigate and a Manager will be in contact with you shortly.

Regards,

Lancet's reply07 Nov 2017, 19:26

Official

We have taken note of the matter you have raised. Please allow us to investigate and a Manager will be in contact with you shortly.

Regards,