Shocking Accounts Department

This company really needs to sorts its accounts department out!

For the second time I am being accused of not settling a bill, the first time they apologised after realising their mistake. The second time I sent a screenshot of my bank account with the payment stating their name and they are still harassing me about it. What they fail to realise is that the results are not revealed until payment is made.. how ridiculous that they have not put two and two together!

I have been doing a bit of research amongst my doctors and they have confirmed that many people complain about the same thing!

Maybe it is time they stop spending money on expensive lawyers letters and start inspecting the accounts department, as clearly someone does not know how to do their jobs, or is simply *****ing the money!!!