Shocking

Swabbed by my Dr for a Covid test before admission to hospital for procedure. Swab sent to Lancet at 11am on 25 October. On admission this morning 27 October, hospital has no record of test and Lancet confirm swab was lost at Kingsway Hospital Lab. Having been admitted and due to go into theatre at 8:30am Lancet so unhelpful even though it’s their error so now my surgery had to been cancelled!! You are absolutely useless and it’s shocking how to treat patients and service providers. If you can’t cope with the demand stop offering the service. If I get charged for this test you will most definitely hear from me!!!