TL
Tessa Livesey-Goldblatt

1 reviews | Active since Jan 2013

17 Aug 2024, 11:07

REPEATED ACCOUNT

RE: M***8

This has been going on since November 2023. I keep receiving sms, emails etc to say not paid and it is.

I queried it with Bonitas Medical Fund and they said they have paid it. In January 2024 my broker Ginsburg Financial Services sorted this account. Why am I still being billed? Does know one communicate in the accounts department as they seem useless. I suggested you communicate with my Broker and Accounts Dept at Bonitas too.

I am normally very happy with Lancet.

0
Replies (1)
Lancet
Lancet's reply27 Aug 2024, 14:50
Official
Good Day Tessa

Thank you for bringing this to our attention. We have escalated your request to the Accounts team ***.

Regards
Lancet Laboratories

Best regards,