Refund not paid

Item: Lancet
Rating: 1
Author: Shafieka S

Paid cash for a November 2019 bill and medical aid paid for same... Request a refund more than a week ago and still no luck...

Helpful (0)

Replies (4)

Lancet's replyOfficial

20 Apr 2020, 14:17

Good Day Shafieka

Thank you for your feedback. Could you please provide us with the patients fullname and Id number.

Regards
Lancet Laboratories

Lancet's reply20 Apr 2020, 14:17

Official

Good Day Shafieka

Thank you for your feedback. Could you please provide us with the patients fullname and Id number.

Regards
Lancet Laboratories

Lancet's replyOfficial

22 Apr 2020, 09:47

Good Day Shafieka
Refund of R886.51 was done on the 20 April. Kindly check your account to see if the amount has reflected.

Regards
Lancet

Lancet's reply22 Apr 2020, 09:47

Official

Good Day Shafieka
Refund of R886.51 was done on the 20 April. Kindly check your account to see if the amount has reflected.

Regards
Lancet

Lancet's replyOfficial

22 Apr 2020, 10:18

I am following up with the accounts department and will provide a response.
Regards
Lancet Laboratories

Lancet's reply22 Apr 2020, 10:18

Official

I am following up with the accounts department and will provide a response.
Regards
Lancet Laboratories

Lancet's replyOfficial

22 Apr 2020, 11:43

I have contacted the refunds department and was advised that the payment will be made today and will reflect in 3-4 working days.

Lancet's reply22 Apr 2020, 11:43

Official

I have contacted the refunds department and was advised that the payment will be made today and will reflect in 3-4 working days.