*** - Account overdue

<p>Poor communication from your accounts department or whoever does your books. Firstly we received a payment due for 152.86. We queried it and were told that this account is due from Jan 2015. Firstly we were not aware of it. Why were we not called if this was an issue? Secondly we called and queried the accounts area and were told they will get back to us. We waited.... Waiting for them is like waiting for a donkey to drink water when the donkey is locked behind closed doors. Now we receivean sms saying urgently pay account before getting black listed, please call ********** 527. I paid the account since you people are clearly *********** in communicating anything. All we wanted was to find out why this account was not settled by the medical aid and were told we will get feedback. More than happy paying what is due, but don't threaten to black list me again without proper communication!!! Secondly get the sheep that work for you to address the correct person as my wife and I have different surnames, at least get that right as well. Seriously thinking of using Ampath in furture. Abit more expensive but surely they should be more competent.!!!</p>