Poor service
<p>I have recently hadan overdue account of R1500 which I arranged to pay off at R300 per month. I did not one month receive a statement to show how much I still owed after each payment. After contacting them the assisstant said they now owed me R350. She could pick it up on her system. R350 is not much and not the issue. The issue is that they wanted to hand me over to attorneys and now they cant respond to my emails where I have informed them that I now want my money.</p>
We apologise for the service received. Please allow us to investigate and a Manager will be in contact shortly.
Regards,
SR
Best regards,
We apologise for the service received. Please allow us to investigate and a Manager will be in contact shortly.
Regards,
SR
Best regards,
Dear Mrs Lombard
We regret the unsatisfactory service rendered to you. I tried to contact you to ascertain the account reference number as we are unable to find an account under the ID number, nor the names Fernandes or Lombard.
Kindly either provide an account reference number or the full names of the patient that had services rendered to.
Kind regards
GM
Best regards,
Dear Mrs Lombard
We regret the unsatisfactory service rendered to you. I tried to contact you to ascertain the account reference number as we are unable to find an account under the ID number, nor the names Fernandes or Lombard.
Kindly either provide an account reference number or the full names of the patient that had services rendered to.
Kind regards
GM
Best regards,